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Open Records

Ask the City of Abilene for public records

Pick a request type, fill in what you know, and CIVILIAN writes a Texas Public Information Act request for you. Copy it, open the City's own records portal, paste it in and submit it yourself. CIVILIAN never sends requests for you and never sees what the City sends back.

Published CIVILIAN casesCity records portal ↗

Video from officers' body-worn and in-car cameras for one incident.

Texas law says a body-camera request must give the date and approximate time, the specific location, and the name of at least one person known to be in the recording (an officer does not count). Tex. Code Crim. Proc. art. 2B.0112, formerly Occ. Code §1701.661. If one is missing the request can be refused, but you can send a new one.

2. Details (fill what you know)
3. Delivery and cost

Sign in to save drafts and track the City's response. You can copy and use the letter without an account.

4. Your request (live preview)942 characters
Still needed for this type: Incident date, Approximate time, Location (block or intersection), Person(s) involved (you, if it was your stop).

On the City portal, paste this into the request description, add your contact details, and press Submit yourself. CIVILIAN never submits requests for you.

Where to send it

The City says these are the only ways it accepts requests. Fax and other email addresses are not accepted.

What happens next
  • The City must give you the records promptly. If it can't within 10 business days, it must tell you in writing the date and time they'll be ready (Gov't Code §552.221).
  • If the City wants to keep something back, it generally has to ask the Texas Attorney General for a ruling within 10 business days of getting your request, and tell you (§552.301).
  • The Act covers records that already exist. The City doesn't have to create a new document, do research, or answer questions.
  • Records about open investigations are often withheld or redacted.
Cost
  • If the charge will be over $40, the City must send you an itemized estimate first (§552.2615).
  • The City lists $0.10 per page, $3 per DVD, $1 per CD, and $15/hour for staff time plus 20% overhead when that applies.
  • You can ask for a waiver or reduction when releasing the records mainly benefits the public (§552.267). The City decides.
Tips
  • Be specific. A date, a block or intersection, a case number, or an officer's name gets you the right records faster.
  • Police reports: APD's records policy (D-21) says the public release version of a case report (“page 1”) is routinely released. Anything more is reviewed by the City Attorney and may need an Attorney General ruling.
  • The portal's two redaction questions (“Mandatory” and “Discretionary Exceptions to Disclosure”) ask whether you agree to the City blacking out information in the listed categories. Read the wording on the portal before you choose.
  • Crash reports are requested separately, not through this form.
  • The portal doesn't support pre-filled links, so the button copies your letter and opens a blank request. Paste it into the description box.
Request types
  • Body-cam / dash-cam video: Video from officers' body-worn and in-car cameras for one incident.
  • Incident / offense report: The written police report for an incident.
  • Arrest report: The arrest report and booking information for one arrest.
  • Use-of-force reports: Use-of-force (response to resistance) reports for an incident, an officer, or a period.
  • Officer complaints, IA records & discipline: Complaints, internal affairs findings and discipline for a named officer.
  • 911 / CAD call logs: Dispatch (CAD) records and 911 call logs for an incident or address.
  • Policies / general orders: APD policies, general orders or procedures on a topic.
  • Officer training / employment records: Training, certifications and employment history for a named officer.
  • Settlements / claims: Lawsuits, claims and settlements involving the police department.

Not legal advice. These are general templates and plain-language notes, not legal advice. CIVILIAN is not a law firm and is not part of the City of Abilene. Sources: City of Abilene Public Information page, APD policy D-21, and the Texas Attorney General's open government resources.